Lean Office

Organizations worldwide use lean principles in manufacturing for greater success.

Lean reduces waste; achieves higher quality and increases profits.

Lean principles can be applied to the entire supply chain, including the office.

The lean office is a place where waste is eliminated and both the internal and external customers are offered better service.

All office work generates wastes.

In the manufacturing environment we can physically identify wastes. It is harder to identify wastes in the office.

Identifying the wastes in the system is the hardest task when changing to a lean office.

Building a lean office can be challenging, as it needs to take into account different sets of people with different requirements of their departments.

Educating and making office employees aware of wastes in the system is the single most important step towards lean office.

5S activities and value stream mapping can help in unraveling and quantifying the hidden wastes.

Making the office a lean place should take customer requirement into consideration.

Simplifying processes and getting rid of unnecessary documentation is a must for successful lean implementation. Standardize processes and set up clear guidelines.

Create the culture of finishing work when it is required.

When the office culture changes, employees will start thinking of ways of further improvement and this cycle will start rolling by itself.

At this point you can invite a consultant to help you take productivity improvement to the next level of competitiveness with a fresh perspective.

Prashant Tipnis
Technolean Consultancy Services
Canada

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