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Reaching The Cyber Consumers - February 8th, 2011
Building a real world community
When a social media network can have 500 million users this means there is potentially within this cyber community a middle class market that is larger then any one national market in the world. What are the demographics of such a community? What number of the members of this community will be interested in your services and/or products?
It is important to note that brick and mortar stores are still frequented by cyber surfers. We are social animals. The temptation to get into a car to get stuck in a traffic jam in order to get to a place where we can interact socially while making our purchases still draws us away from the computer our gateway to global opportunities.
The word of mouth recommendations of a friend or trusted adviser still has its attraction. Consumers tend to find the source of information to be as important as the quality of the information itself. Additionally the traditional advertising media still call out loud and clear through billboards, newspapers, the television, radio and flyers stuffed into the physical mailbox.
The Cyber Market Versus Physical Markets
So how does internet marketing compete with traditional physical sales outlets? Convenience, trust and pricing are the factors that can be utilized by internet marketing. The cyber market is not a place to go to for goods or services. Rather it is a medium through which sales are concluded.
Convenience can mean making the customer aware of the fact that traffic jams are avoided, travel time and cost are eliminated and more time for social activity becomes possible.
Trust comes from knowing that the information source is reliable. With recommendations and consumer feedback posted on the website over time trust can be cultivated. A blog and testimonials can help. The cultivation of advocates within the physical peer group of prospective consumers can give the cyber marketer the same benefits that traditional marketing utilizes.
Pricing may be an added attraction as a strategy but not in all cases such as when the product or service is unique such as the painting of an artist or services of a Business Consultant with specialist or personal knowledge of a market.
In the end the element of trust combined with convenience remains critical. Establish trust in you and your product or services by providing accurate information, timely delivery and quality at all times.
Build a relationship with your customers so they become advocates for what you offer. Above all enjoy the relationships established by being genuinely interested in learning from individuals you meet in the cyber world.
Remember the conversation with the community must transcend cyber space into the real world where it impacts real human beings that have real experiences with your products and services. The cyber world is merely a tool for reaching real world consumers where the transaction is completed.
Siddha Param
International Business Consultant
Winnipeg, Manitoba, Canada, North America
The geographical centre of the world’s largest market!
Give us your feedback by clicking on Contact Us
E-mail:siddhaparam@worldwidebusinessconnection.com
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BizNews Archives
Greening Consumer Choice - December 8th, 2010
Going For Global Exporting - September 24th, 2010
Increasing Profits through Internet Marketing - April 19th, 2010
Gaining Market Share with New Brands - April 5th, 2010
Identifying New Business Opportunities - January 18th, 2010
The Next Global Economic Upswing! - 3rd December 2009
Increasing competitiveness in the global market- 23rd October 2009
The Eco-green Marketing Strategy - 3rd September 2009
Business Planning Strategy In An Uncertain Economy-5th June 2009
Risk Management and Business Realities - 27th April 2009
The Crumbling Worldwide Wall - 13th April 2009
Eco is for Economics in Ecology - 6th April 2009
Global Out-sourcing Of Business Processes-30th March 2009
Profit From Giving Away For Free!-23rd March 2009
Marketing Through Word-of-Mouth -16th March 2009
The Key To Success In Global Trade-5th March 2009
Crisis Means Danger with Opportunity-25th February 2009
Cyber Business Networking-2nd February 2009
Financial profits from commercial success-25th October 2008
Canada's Asia Pacific Gateway-1st July 2008